Mobile Gateway Solutions
Simpler, Stronger, Superior Communications

Case Studies

 

Smart Village and mobilejobcard

Smart Village is South Africa's premier multi-play service provider and is a pioneer in its field, and the only company currently able to provide a truly converged multimedia and telecomunication services solution via a single access point to the residential and commercial sectors. Smart Village wished to streamline the processes of the field service engineers and the call centre... Mobile Gateway offered them mobilejobcard.

Smart Village Logo

Vodacom and mobiletripsheet

Taking the pain out of vehicle trip logging with mobiletripsheet.

 

Converged Communications and mobiletripsheet

Vodacom Business and Mobile Gateway Solutions have come up with a set of elegant mobile solutions that deliver convenient automatic travel logging tools and services.

 Converged Communications

Vodacom and mobilesales

Vodacom Business is a startegic mobile solutions provider that provides an extensive range of mobile communication-based solutions. For a business driven by field sales operations, timely, relevant and tactically inportant information coupled with real transactional ability is vital.

 
   

Radiant Group

The Radiant sales team calls on clients in order to market its domestic and commercial lighting product lines. Radiant were looking for ways to streamline the sales process and increase the professionalism of their sales team in front of their clients.
 Radiant Group
   
Bracknell Forest Borough Council (Proof of Concept)

Bracknell Forest Services’ (BFS) gas maintenance engineers, tasked with service jobs originated from the BFS call centre, visit Bracknell Forest Borough Council tenants in order to service, repair, and carry out safety checks on gas appliances in council-owned properties. Originally, these jobs were allocated to the engineers on paper job cards. Once the job was completed the field engineer would request the client to sign the job card and then take the completed form back to the call centre for data capturing and processing.

 Bracknell Forect Borough Council
   
Becker Realty mobileagent is being used by Becker Realty to deliver on-line property information to their agents in the field.  This enhances their ability to service their customer base by reducing the number of property visits necessary to close a deal.  Becker Realty
   
Malachi

keyassess, a bespoke development for Malachi, improves their turnaround time for pre-risk insurance inspections/assessment of motor vehicles thus reducing insurance fraud and improving customer service.

 Malachi Enterprises
   
Etronixs (Pty) Ltd

mobilejobcard has streamlined the work-flow of Etronixs’ field engineers and improved the team’s management of costs such as  mobile phone calls and unnecessary travelling. Etronixs’ clients also benefit from a more efficient service.

etronixs
   

Diesel Electric

Diesel Electric sales team call on their clients in order to market their various automotive product lines. They were looking for a way to speed up the sales process and increase the professionalism of their salesmen in front of their customers, they selected mobilesales.
 Diesel Electric